DRAFT FOR REVIEW

Privacy Policy

This draft is based on the supplied policy template. Effective date, last-updated date and the data-handling practices described below require confirmation before this policy is finalised.

1. Who We Are

Website: www.immigoservices.com
Company: IMMIGO GLOBAL SERVICES LTD
Company registration number: 16222585
Office: 60 Tottenham Court Road, Office 394, London, Greater London, W1T 2EW
Data protection enquiries: info@immigoservices.com

We are committed to safeguarding your personal data. For the purpose of the UK General Data Protection Regulation (UK GDPR), we act as the data controller.

2. Information We Collect

Depending on how you interact with our website, we may collect, use and store:

• Identity and contact data: name, username, email address, telephone number and billing or postal address when you create an account, make a purchase or complete a contact form.
• Transaction data: details of payments and services purchased.
• Technical and usage data: IP address, browser, time zone, operating system and information about website use.
• Marketing and communications data: your marketing and communication preferences.

3. Lawful Bases for Processing

The supplied policy identifies contractual necessity, legal obligations, legitimate interests and consent as processing bases. These must be mapped to Immigo’s actual processing activities before this draft is finalised.

• Contract: processing necessary to provide a requested service.
• Legal obligation: processing needed to comply with an applicable legal obligation.
• Legitimate interests: business interests where these are not overridden by your rights and freedoms.
• Consent: processing for a specific purpose where consent has been given. Consent can be withdrawn.

4. Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including applicable legal, accounting and reporting requirements.

The supplied template proposes six years for customer transaction records and retention of marketing data until opt-out or deletion. These periods, and separate retention arrangements for immigration case files and supporting documents, remain to be confirmed.

5. Sharing Your Data

The supplied template identifies IT and hosting providers, payment gateways, email marketing platforms and professional advisers as potential recipients. The providers and categories actually used by Immigo must be confirmed.

We do not sell personal data to third parties.

6. Your Rights

Depending on the circumstances, your rights include being informed about processing, access, rectification, erasure, restriction, objection and data portability.

To make a request, contact info@immigoservices.com.

7. Complaints

Please raise privacy concerns by email at info@immigoservices.com or by post to IMMIGO GLOBAL SERVICES LTD, 60 Tottenham Court Road, Office 394, London, Greater London, W1T 2EW.

The supplied template proposes acknowledging complaints within 30 days, investigating without undue delay and keeping you informed of the outcome. This procedure requires confirmation.

You can also contact the Information Commissioner’s Office.

Items to Confirm Before Publication

• Effective date and registered-office status.
• Actual collection of immigration documents and any sensitive personal data.
• Processing purposes, legal bases, recipients and international transfers.
• Case-file retention, portal safeguards and complaint procedures.
• Actual use of analytics, marketing technologies and cookies.